YOGA LYFE uses MOMENCE for class bookings!

Welcome to Yoga LYFE! We use Momence as our class booking platform to give you a seamless experience when booking classes, managing your schedule, and tracking your memberships or passes.

Getting started is simple:

1. Download the Yoga LYFE Momence app from the App Store or Google Play. Click buttons on the right or search “Yoga LYFE”.

2. Create an account by clicking Sign Up using the email you’d like associated with Yoga LYFE.

3. From there, you can easily book classes, purchase passes or memberships, and manage your bookings all in one place.

We recommend reviewing our booking policies and payment terms below to get the most out of your experience.

Thanks for joining our community — we can’t wait to see you on the mat!

BOOKING & CANCELLING CLASSES

The new Yoga LYFE App makes it super easy to book all your sessions. You can choose to use your subscription or pass to allocate to it. If your plans change, cancelling is as easy as one tap on the app.

UPDATE PAYMENT METHOD

Ensure your payment method is current and successfully processed if you have a membership subscription with us. For new purchases, you can choose either credit card or direct debit. To update your credit card, use the Yoga LYFE app, or call us to switch to direct debit.

‘Reset Password’

1. Reset your password using the email address attached to your Yoga LYFE account - https://momence.com/forgot-password

Studio face to face help with set up!

Not great with tech? Give us a call, and we’ll schedule a time to help you get set up.

FEEL THE LOVE

  1. Find the style and teachers you love with easy to use filters for in-studio and livestream class bookings.

  2. Each class will now appear on the schedule only once, and upon selection, you will be prompted to choose your attendance method—either in-studio or livestream.

  3. You are one tap away from joining livestream classes - now directly from your app or email (supported via zoom).

  4. Super easy booking with your own selection of which membership (subscription) or pass to allocate.

  5. Waitlists with automatic minimum 1 hour notification via both SMS and email when a spot open. No need to confirm - but you need to cancel if your plans have changed.

UPDATED BOOKING POLICIES

  1. No walk-ins, self bookings via the app essential.

  2. Cancellations with a minimum 2 hours notice (via the app).

  3. No ‘unpaid’ reservations including waitlists - active membership (subscription) or paid pass/drop in required.

  4. Waitlist confirmation is sent via SMS and email with a minimum 1 hour notice. No longer available? - Self cancel via the app.

  5. 'No-shows' and late cancellations will have the class deducted.

    Feel free to review our Terms and Conditions

UPDATES TO PAYMENT TERMS

  1. Unsuccessful payments attached to Memberships (subscriptions) are automatically reapplied after 2 days. If unsuccessful on second attempt Membership is suspended and future bookings cancelled until payment method is updated.

Frequent Asked Questions

  • All bookings are self-managed through the app or website. We do not accept bookings via phone, SMS, email, or in-studio. You can book up to four weeks in advance.

  • To book an online (livestream) class, find a class on the schedule labeled Hybrid. Select the class, then choose Attend Online during booking. You’ll receive a link to join the livestream 1 hour before the class starts.

  • Once you have completed the ‘2-Step Setup,’ you will always log in to the Yoga LYFE app or website using your email and password.

  • Yes!

    Download from Apple App Store here

    or

    Download from Google Play Store here

  • Yes! All existing bookings made in Mindbody through February 28 for classes between February 28 and March 31 will be automatically transferred to our new booking system, Momence.

  • No problem! With so many passwords these days, it can be hard to keep track. Simply click on www.momence.com/forgot-password and enter the email address you used when joining Yoga LYFE. You’ll receive an email with instructions on how to reset your password.

  • Yes! If another studio uses the Momence booking system, you can log in with the same email and password you use for Yoga LYFE at other studios.

Trouble Shooting

    1. Are you logged in with the same email address as your previous Mindbody account?

    2. Please ensure you are booking the classes for your membership type within the designated date range.

    3. Is your payment method up to date?

  • If you’re unsure of the email address you used when you first joined or need to double-check, please call us at 03 96969634.

  • Under ‘schedule’ tap the filter icon and tap ‘clear all’. Now all sessions will display. Alternatively use the filter to see only a teacher or class style.